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Frequently Asked Questions
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What is the Supporting People programme? |
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Supporting People will provide support services to a wide range of vulnerable people. The Supporting People programme is committed to ensuring that vulnerable people have the opportunity to live more independently. Through working partnerships with local government, service users and support agencies, it promotes straightforward, cost-effective and reliable housing-related solutions which complement available care services and support independent living.
Here are some examples of what local authorities will be able to fund under Supporting People:
· Help older people remain in their own home as long as they wish to by funding visiting support services
· Continue to provide services (eg wardens) in sheltered schemes
· Help young people leaving care prepare for greater independence through training in basic skills such as cooking and hygiene
· Help people leaving institutions (eg prison) or who have been homeless set up home
· Provide on-going support for people adjusting to more independent living, if moving into their own home after living in a special housing and support scheme
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How will the programme help those people who need support? |
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The programme aims to offer vulnerable people the opportunity to improve their life through greater independence. For example Supporting People can help elderly people to remain in their own homes by funding visiting support services or help young people leaving care prepare for greater independence. |
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What does the programme include? |
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Supporting People includes the cost of support services in all sheltered housing, supported housing for people with mental health problems, learning difficulties, physical disabilities, women fleeing domestic violence, homeless people, teenage parents, young people at risk, travellers, ex offenders, drug treatment orders, and probation users. It also includes funding for Home Improvement Agencies (e.g. Care and Repair) and Community Alarm services. |
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How do people receive the payments they are entitled to? |
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Support costs are not paid to the service user but are distributed directly to the support providers. Housing Benefit for support costs will no longer be paid to the client but will be paid directly to the support provider for them to provide the client with support. |
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Am I entitled to receive Supporting People Funding? |
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If you live in any of the above services or receive floating support AND are in receipt of Housing Benefit then you are eligible for the cost of your support to be paid under the programme. |
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How do I apply for Supporting People Funding? |
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You should speak to your service provider and they will help you to complete the relevant forms to apply for Supporting People funding. If they cannot help you then you should contact the Supporting People Team in your area on the ‘contacts’ page. |
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I am a leaseholder and live in my own property, can I get Supporting People Funding? |
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If you are on Income Support or Pension Credit or Minimum Income Guarantee then you may be eligible for funding. If your support costs used to be paid by one of the above and are no longer paid in this way then you need to contact the Supporting People Team and we will be able to tell you whether we will pay your support costs. |
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Community Alarms service, what is this? |
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These services provide emergency call out alarm equipment and mobile support workers to older or less independent people in their own home. |
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Young Peoples Housing, what is this? |
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These types of services provide accommodation and support for young people. Foyer schemes provide training and employment opportunities as well. |
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Supported Housing - what is this? |
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These services provide accommodation and support to enable those people with physical disabilities, learning difficulties or mental health problems to live independently. |
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Almshouse - what is this? |
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These voluntary/charity services provide low level support to older people. |
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Supported Housing - what is this? |
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These services provide accommodation and support to enable those people with physical disabilities, learning difficulties or mental health problems to live independently. |
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Sheltered Housing - what is this? |
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These services consist of sheltered accommodation for older people with different levels of support depending on needs of the tenant. This type of accommodation is for older people who can live independently but need some support and for frailer older people who need more support and some level of personal care. Most sheltered housing schemes provide self-contained accommodation with an on-site scheme manager or a scheme manager who visits regularly. |
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Refuge - what is this? |
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These services provide emergency type accommodation with support for people escaping violence or threats of violence from a current or former partner. |
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Home Improvment Agnecy (HIA) - what is this? |
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This service provides help and advice to older and disabled people who need to alter their current home in order to stay living there. |
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Floating Support - what is this? |
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Support services that are not specifically tied to a particular property or group of properties. |
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Emergency Hostel - what is this? |
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These services include emergency and temporary accommodation for people who do not have a home or are about to lose their home. |
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